Privacy Policy Statement
Your privacy and data security are our priority
Introduction to Our Commitment
We are committed to protecting your privacy and ensuring the responsible handling of all personal data you provide. This policy outlines the ways we collect, use, and protect your information.
Please review this policy regularly to understand your rights and responsibilities regarding your personal information under Malaysian law and GDPR compliance standards.
Personal Data Collection Practices
Personal information is collected only when you give it voluntarily (such as through forms or direct communication). No sensitive data is collected without your explicit consent.
Information You Give Us Directly
- • Contact details submitted when reaching out to our team
- • Feedback, queries, or requests shared via our forms
- • Email addresses for communication and updates
- • Any information you include in support requests
- • User preferences for mindful resource delivery
Information Collected Automatically
- • Device type, browser, and operating system used
- • Page visits, navigation, and time spent on the site
- • Cookies and site preferences stored during visits
- • IP address and general location analytics
- • Interaction with site features and functionality
How We Use Your Data
Personal information is used to provide requested services, improve user experience, address feedback, and maintain communication with you, especially for mindfulness resource updates.
- • Respond to your mindfulness queries and requests
- • Deliver personalized content and recommendations
- • Enhance our website functionality and usability
- • Monitor usage for service improvement
- • Send important service notifications as needed
- • Comply with applicable laws and regulations
- • Protect website and user security at all times
Data Protection: We take your privacy seriously and apply industry-standard safeguards to secure your personal information from unauthorized access, alteration, or disclosure.
Sharing and Third Parties
Personal data may be shared only with trusted service providers for operational support, always in line with privacy regulations and after proper due diligence.
Service Providers
Our service providers have access to personal data solely for necessary functions and must adhere strictly to our data protection guidelines and relevant laws.
Legal Compliance
Personal information may be disclosed to comply with legal requirements or governmental regulations if so required.
Use of Anonymous Data
Aggregated, non-identifiable data is used for research and improvement purposes only.
Your Rights and Control
You have the right to access, update, or request deletion of your data, and to object to or restrict processing under applicable Malaysian and international laws.
- • Request access to your personal information
- • Request correction of inaccurate information
- • Request removal of your personal data
- • Request your data in a transferable format
- • Object to processing for specific reasons
- • Request restriction of some uses
Contact us anytime to exercise your rights or if you have questions regarding this privacy statement and our practices.
How We Protect Data
We use technical and organizational security measures to keep your personal information safe and reduce risks of unauthorized disclosure.
Technical Security Measures
- • Use of secure socket layer (SSL) encryption
- • Regular vulnerability testing for website infrastructure
- • Firewall protections against potential threats
- • Routine software updates and patches installed
Organizational Safeguards
- • Staff training on information security protocols
- • Internal procedures for incident response
- • Restricted data access on a need-to-know basis
- • Regular privacy reviews and audits conducted
Data Retention Policy
Personal information is retained for as long as needed to fulfill service purposes, legal obligations, and safeguard our interests.
- • Account data held for the duration of the relationship
- • Usage data related to mindfulness activities
- • Records of support or contact communications
- • Transaction data if applicable to purchases
- • Subscription data for mindful updates
Data is erased or anonymized after the retention period.
International Data Transfers
If data is transferred internationally, it is protected by standard contractual clauses and appropriate safeguards, as required by law.
- • Data sent only to providers meeting approved standards
- • Explicit user consent taken before such transfers
- • Monitoring compliance through regular assessment
- • Minimizing overseas transfers unless essential
Cookies and Tracking
Cookies help personalize your online experience, maintain functional security, and track performance to enhance usability.
Types of Cookies Used
- • Enable basic website functionality and security
- • Monitor site performance and help improve content
- • Remember user preferences and choices online
- • Support enhanced website features and tools
You can adjust cookie preferences or opt out at any time using browser controls.
Policy Changes and Updates
This privacy policy may be updated periodically. We will notify users of significant changes and display the latest revision date above.
- • Email notifications outlining material updates
- • Banner notification on website homepage
- • Prominent display in the privacy policy section
- • Direct contact if changes significantly affect rights
Check back frequently for updates to this policy.
Contact Information
For privacy-related questions or data requests, contact us through our online form or the details below.
Inoraveltha
Level 27 Penthouse, Centrepoint North, Mid Valley City, Lingkaran Syed Putra, Kuala Lumpur 59200 Malaysia
Phone: +6017-333 6667
Email: content@inoraveltha.sbs
Policy last updated on December 18, 2025
Effective as of December 18, 2025